Helping communities obtain vital legal documentation Aug 1, 2014S. Mangaleswaran is happy that she was able to obtain the birth certificate for her child. Just a few feet away from her, I. Nallaiyah is only too glad to display the elder’s Identity Card she has just received, while a young couple is busily filling in an application form in order to obtain their marriage certificate.
A new resolve to promote social integrationAug 18, 2014Prior to 2013, Amila Nilangani, from Moneragala, had little understanding of what ‘social integration’ meant. In fact, she says, “I didn’t even know there was such a concept.” Adding to this were the negative perceptions she had about those of the Tamil community, shaped by years of conflict.
Mobile Legal Documentation Clinics – helping Sri Lankans to put their lives back on trackFeb 19, 2013As a former child soldier with the LTTE, Kanthi’s dream of being able to return to school recently came true when a mobile documentation service in her area issued her with a replacement birth certificate, a document critical for school admission and exam enrollment. Meanwhile, neighbours in her village, Raman and Sidhamani, were able to register their marriage after 40 years, an important step to facilitate inheritance claims one day in the future.
Citizen’s Charter: Improving local government service delivery Feb 26, 2013In 2009, UNDP, under its Local Governance Project (LoGoPro), stepped in to support the Ministry of Public Administration and Home Affairs to further develop and promote the Citizen’s Charter, a set of commitments by the Government towards the people on the standard of the services it provides, including the types of services, how these can be accessed at all levels, timeframe and officials responsible for delivering these services.